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Q1: How can the customer place an order?

  1. Select the style that you like and click on add to cart button (given on every product page).
    2. Then go to your shopping cart by clicking on the shopping cart icon on the right side of the header.
    If you have an offer coupon add the coupon code in the given box (on the right side).
    3. You can then do check out or continue shopping to add more products.
    4. Once you click on the checkout button you have to fill your email id and password to login your account with us.
    If you are a new customer you need to register with us.
    5. Click on the Sign-up button and fill all the relevant details in the form that pops up (Please fill all the details properly so that we can reach you back and deliver your products accurately).
    After filling your details, you can continue and add your shipping details (add the address on which you want your products to be delivered).
    After entering your shipping details, click continue.
    6. Now you have to choose your payment method and as soon as your payment is received you will get an order confirmation email on your given email id.
    7. If you still have any confusion you can call, whats-app or email us.

 

Q2: How can i change my shipping address?

By default, the last used shipping address will be saved into to your Sample Store account you have the option to amend it if you need to.

 

Q3: Can Billing Address and Shipping Address be different?

Yes, the Billing and Shipping address can be different. But the billing address should match the on-record address of the respective bank or credit card company which is used to make the payment of the order.

 

Q4: How can the customer pay for their order on Ajdezines.com?

We support the following payment options at Ajdezines.com:

  • Credit Card
  • Debit Card
  • Paytm
  • Cash On Delivery

 

Q5: How can the customer use their coupons?

Customer can use their coupon code on cart page before they place an order.

 

Q6: How can I Confirm my COD order?

once you placed you COD order we will send you the confirmation over email and sms. In case you don’t receive any confirmation so please contact us at +91 9990 455 466.

 

Q7: How much time does it takes to replace an order?

We initiated the replacement or refund within 5-7 working days of receiving the product at our center.

 

Q8: How do file a return request?

You can simply call our customer care executive and file a return request               

 

Q9: What should the customer do if their payment fails?

Please retry making the payment after ensuring that the information entered is accurate, including all account details, billing addresses and passwords. If the customer’s payment is debited from their account after a payment failure, it will be credited back within 7-12 business days, after we receive a confirmation from the bank.

 

Q10: How are orders placed on Ajdezines.com delivered to the customers?

All orders placed on Ajdezines.com are dispatched through reputed courier partners like Bluedart, Fedex, Aramex, DHL, Ecom, Delhivery, DTDC etc.

 

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